Partially Degraded Service

WebAuth Wallet Operational
WebAuth Wallet (iOS) Operational
WebAuth Wallet (Android) Operational
WebAuth Wallet (Browser) Operational
XPR Network dApps Operational
Metal X Swap Operational
Liquidity Pools Operational
Metal X Farms Operational
Metal X Operational
Metal X Identity Operational
XPR Network NFT Market Operational
Metal X Lending Operational
Metal X OTC Operational
XPR Network Bridge Operational
Deposits Operational
Withdrawal Operational
XPR Network Client Services Operational
Email Operational
Live Chat Operational
Knowledge Center Operational
XPR Network Degraded Performance
Staking Operational
Transactions Degraded Performance
Metal Blockchain Operational
XPR Network Block Explorer Operational
XPR Network Block Explorer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - This incident has been resolved.
Oct 2, 16:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 16:16 UTC
Investigating - We are currently experiencing delays in processing withdrawals from the XPR Network (WebAuth Wallet).

Our team is actively working to ensure all pending transactions are completed as soon as possible. We apologize for the inconvenience and appreciate your patience.

Oct 2, 15:22 UTC

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Resolved - This incident has been resolved.
Sep 30, 06:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 21:23 UTC
Investigating - We are currently experiencing delays in processing withdrawals from the XPR Network (WebAuth Wallet).

Our team is actively working to ensure all pending transactions are completed as soon as possible. We apologize for the inconvenience and appreciate your patience.

Sep 29, 15:14 UTC

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Resolved - This incident has been resolved.
Sep 27, 17:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 17:19 UTC
Investigating - We are currently investigating an issue affecting users in Germany. Some users may not see their account balances and may encounter a red error message stating, “Couldn’t update data, please try again later.”

Our team is actively investigating the issue and working to restore normal service. We will provide an update as soon as more information is available.

Sep 26, 12:32 UTC

Sep 26, 2026

Sep 25, 2026

Resolved - This incident has been resolved.
Sep 25, 16:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 25, 16:07 UTC
Investigating - We are investigating an issue affecting Metal Blockchain staking visibility and P-Chain Explorer functionality.

Some users may experience:

- Staking activity not appearing in WebAuth transaction history after staking begins.

- Staking rewards not updating after the staking period has ended.

- Related transactions not appearing in the Transactions section.

- P-Chain addresses failing to load on the Metal Blockchain Explorer and displaying an error message.

Our team is actively investigating the issue. We will provide an update as more information becomes available.

Thank you for your patience.

Sep 25, 13:44 UTC

Sep 24, 2026

No incidents reported.